Back office for septic, well & rural
Pumpings, inspections, and well tests — on record
Rural properties kept running: septic tank pumping on a 3 to 5 year cycle, system inspections for real-estate transactions, well pump and pressure-tank service, water sampling, and rural-property extras like culverts and fence lines.
Configured for Septic, Well & Rural
Not generic software. Your trade's operating system.
The configured workflow pack covers Septic Service, Well & Water, and Rural Land — from intake and township routing through readings-logged execution, photo evidence, disposal documentation, and the 3 to 5 year pump-reminder cycle.
Township-clustered routing
Pumping and inspection jobs are batched by township to keep drive time down, with real-estate inspections priority-scheduled against closing dates.
Readings on every visit
Sludge and scum depths, gallons pumped, pump-cycle and pressure readings, and water-sample chain of custody logged per visit — customers see measurements, not just "it's fine."
Real-estate-ready reports
Inspection reports with system description, observed condition, measurements, photos, and maintenance recommendations in a format agents and buyers can actually use.
Your workflow pack
Every phase configured before you log in.
Your back office ships with these phases built for Septic, Well & Rural — tasks, checklists, and QA gates included.
Intake & Scheduling
System history, last pump date, symptoms, and tank or wellhead access captured at intake; rural routing clustered by township, real-estate inspections scheduled against closing dates.
Quote & Approval
Pumping quoted flat by tank size with a locate-and-expose fee disclosed upfront when the tank location is unknown; inspections quoted flat; repairs quoted only after on-site assessment.
Septic Service
Tank located and access cleared, sludge and scum depths measured before pumping, tank pumped through access ports, baffles, tees, and effluent filter inspected, pump floats and alarm panel tested, drainfield walked for surfacing.
Well & Water
Wellhead, cap, casing, and vent inspected, nearby contamination risks checked, static and pumping water levels measured, pump output pressure and cycling tested, water sample collected per protocol with lab results reported.
Rural Land
Property walked for drainage and access issues, outbuildings and visible structures inspected, culverts, ditches, and water flow checked, fence lines and overgrowth cleared as scoped, conditions photo-documented.
QA & Closeout
Service readings log per visit with photos of tank access, baffles, filter, drainfield, and wellhead; anomalous readings — a tank full a year after pumping — trigger investigation, not silent re-billing.
Invoicing & Review
Pumping and inspections invoiced on completion; repair quotes follow within 24 hours with a needs-attention versus can-wait split; customers enter the 3 to 5 year pump-reminder cycle.
Quoting, our way: Pumping is quoted flat by tank size with a locate/expose fee disclosed upfront when the tank location is unknown; inspections carry a flat rate with a turnaround tied to the closing date. Never a firm repair quote without a site visit.
How a job flows
From first call to paid invoice.
First contact
Septic callers give last pump date, symptoms, system age, and tank access; well callers describe pressure symptoms and pump cycling — with clear limits on phone diagnosis.
Booking
Pumping and inspections booked in multi-day windows clustered by township; real-estate inspections prioritized against closing dates.
Pre-service
Arrival window, crew name, and access prep confirmed: clear the tank route, know where the wellhead is; inspection customers get the document checklist.
Service day
Septic: expose, measure, pump, inspect baffles and filters, test pump and alarm, walk the drainfield. Well: inspect wellhead, measure levels, check pump and pressure tank, sample water. Customers see the readings as they're taken.
Service record
Same-day record: volumes pumped, readings, component condition, photos, recommended maintenance interval, and repair quotes split between needs-attention and can-wait.
Reminder cycle
Review request after the visit; septic customers enter the 3 to 5 year pump reminder cycle, well customers get annual checkup offers, and fall brings the pre-winter rural property check campaign.
Proof on every job
Evidence your customers can see.
Every Septic, Well & Rural job carries photo and documentation standards — dispute prevention built into the workflow.
- ✓ Service readings log every visit: sludge/scum depths, gallons pumped, pump-cycle and pressure readings, water-sample chain of custody.
- ✓ Before/after photos of tank access, baffles, filter, drainfield, wellhead, and repaired components — required on pumping and repair jobs.
- ✓ Disposal documentation where applicable, kept with the service record.
- ✓ Written inspection report for real-estate jobs: system description, observed condition, measurements, photos, maintenance recommendations.
Our boundary, stated plainly: Observed conditions are reported factually — never extrapolated into drainfield-lifespan guarantees — and water is never certified safe or potable; potability conclusions belong to certified labs and health authorities.
Pricing
One recovered job a month pays for it.
Your Deputy tiers for Septic, Well & Rural: Flat pumping fees by tank size and flat inspection rates; repairs priced per project only after the scope is confirmed on-site.. Same platform, configured for how septic, well & rural work gets billed.
Launch
Owner-operators & 1–2 person shops
$499 one-time onboarding · $1,790/yr annual
- Branded client portal on your subdomain
- Online booking page + Septic, Well & Rural intake form
- Digital quotes/proposals with e-sign
- Invoices + online payment
- Review engine (auto requests after paid jobs)
- 1 niche workflow pack
- Unlimited staff seats
- Email support
Growth
Growing shops with crews (3–15 people)
$999 one-time onboarding · $2,990/yr annual
- Everything in Launch, plus:
- Full niche OS: dispatch board, crew mobilization checklists, arrival/departure logging
- Automations: quote follow-up drip, past-due dunning, QA gates, seasonal re-engagement
- Crew checklists & SOP library
- Reputation + referral engine
- Service recovery: callback, billing & warranty inboxes
- Subcontractor packet: credentials, availability, offboarding
- Priority support
Scale
Multi-crew / multi-territory operators
$1,499 one-time onboarding · $5,490/yr annual
- Everything in Growth, plus:
- Territories & capacity rules, resource reservations
- Advanced reporting: weekly reconciliation, monthly acceptance review
- Custom integrations (webhooks to your tools)
- Quarterly ops review with us
- Dedicated success contact
End of shift
Your competitors are one missed call away from your customer.
Put your back office on autopilot. Complete the intake, take a 45-minute launch call, and we handle the build from there.
Illustrative sample report — what your end-of-day looks like with Your Deputy on the job.