Back office for pet home services

Pet doors installed and pets cared for, every visit documented

Two motions under one roof — home improvements for pets like pet doors, gates, and containment, plus recurring in-home care for feeding, potty breaks, play, medication, and yard cleanup sold as route subscriptions — with pet safety as the central QA and communication thread.

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Configured for Pet Home Services

Not generic software. Your trade's operating system.

The pet services pack covers pet improvements — doors, gates, containment — and recurring care visits on fixed routes, both built around pet-safety QA.

TP-01

Pet-first safety protocol

Pets are secured in a closed room before tools come out; only pet-safe-labeled products go on pet-contact surfaces; any deviation is logged as an incident, not a note.

TP-02

Route-locked care scheduling

Customers are assigned to route days with GPS check-in at each stop; a visit not marked complete escalates — sitter, then emergency contacts, then owner — until the animal is confirmed cared for.

TP-03

Photo recap after every visit

Owners get a photo recap with a short note after every care visit; improvements jobs get before/after photos of the opening and the finished install.

Your workflow pack

Every phase configured before you log in.

Your back office ships with these phases built for Pet Home Services — tasks, checklists, and QA gates included.

Phase 1

Intake & Scheduling

Improvements intake captures pet size, project type, surface, and photos; care intake captures pet details, visit type, and frequency — out-of-route addresses are declined to protect the route.

Phase 2

Quote & Approval

Improvements are quoted flat only after the site visit with written scope signed before tools come out; care is priced by frequency and pet count on a signed care card.

Phase 3

Pet Improvements

The opening is measured on-site and the wall checked for studs, wiring, and pipes before quoting; the pet is secured before work, the install tested with owner and pet, and pet-safe cleanup verified.

Phase 4

Pet Care Visits

The care card is followed exactly — feed, water, potty break, medication schedule — with a photo recap and visit notes sent after each stop.

Phase 5

QA & Closeout

Completion checklist per visit or install: tasks per care card, pet secured at start and end, doors locked on exit, photos sent.

Phase 6

Invoicing & Review

Visits are billed after completion with monthly recurring billing on the same date; reviews are requested after a confirmed-great visit.

Quoting, our way: No firm improvements quote without a site visit — measurements and wall conditions can't be priced from photos alone; product units pass through at cost.

How a job flows

From first call to paid invoice.

Step 1

Trigger-based booking

The owner books after a torn screen, a digging dog, or a midday-walk need — improvements with pet and surface details, care by visit type on a recurring schedule.

Step 2

Site assessment or meet-and-greet

Improvements get a site-visit assessment measuring the opening and locating studs, wiring, and pipes; care gets an in-home meet-and-greet to build the care card.

Step 3

Written scope or care card

Improvements get a written scope signed before tools come out; care clients get a signed care card — it is the service agreement.

Step 4

Service day with pet secured

The tech secures the pet in a closed room before cutting anything; sitters check in on the route app and follow the care card exactly.

Step 5

Photos and completion checklist

Improvements get before/after photos and a completion checklist; care owners get a photo recap with a short note after every visit.

Step 6

Recurring care subscription

Care converts to a weekly or biweekly route subscription billed monthly; improvements get a 48-hour follow-up on whether the pet is using the door.

Proof on every job

Evidence your customers can see.

Every Pet Home Services job carries photo and documentation standards — dispute prevention built into the workflow.

✓ Before/after photos on every work order — improvements: uncut opening next to finished install; care: yard before and after each visit, the pet mid-visit.
✓ Written scope signed before tools come out on improvements jobs; signed care card on care visits — it is the service agreement.
✓ Key code log — keys are coded and logged in and out, never labeled with an address.

Our boundary, stated plainly: We never promise behavior outcomes or make veterinary claims — sitters report health observations and direct emergencies to the listed vet, and no pet is ever left unsecured during service.

Pricing

One recovered job a month pays for it.

Your Deputy tiers for Pet Home Services: Per-visit model. Same platform, configured for how pet home services work gets billed.

Launch

Owner-operators & 1–2 person shops

$179/mo

$499 one-time onboarding · $1,790/yr annual

Branded client portal on your subdomain
Online booking page + Pet Home Services intake form
Digital quotes/proposals with e-sign
Invoices + online payment
Review engine (auto requests after paid jobs)
1 niche workflow pack
Unlimited staff seats
Email support

Start with Launch

Growth

Growing shops with crews (3–15 people)

$299/mo

$999 one-time onboarding · $2,990/yr annual

Everything in Launch, plus:
Full niche OS: dispatch board, crew mobilization checklists, arrival/departure logging
Automations: quote follow-up drip, past-due dunning, QA gates, seasonal re-engagement
Crew checklists & SOP library
Reputation + referral engine
Service recovery: callback, billing & warranty inboxes
Subcontractor packet: credentials, availability, offboarding
Priority support

Start with Growth