Back office for mobile vehicle & equipment

Your driveway becomes the service bay

Mobile maintenance and repair that comes to the customer's driveway or garage — license-free vehicle care plus small-engine equipment service like mowers, trimmers, generators, and snow blowers — with the van stocked as the workshop and a parts-run path for anything not on the truck.

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Configured for Mobile Vehicle & Equipment

Not generic software. Your trade's operating system.

The mobile pack covers driveway-side vehicle service and small-engine equipment service — symptom interview, on-site diagnosis, approved repair, and before/after documentation.

TP-01

Route-density scheduling

Jobs are batched by geography into service windows with buffer time left for parts runs, and customers get an on-my-way text when the tech leaves the previous stop.

TP-02

Photo-assisted remote quoting

Symptom data with photos or video produces an estimate range — or a firm flat rate for known jobs like tune-ups and blade service — while firm repair quotes wait for on-site diagnosis.

TP-03

Scope-locked work orders

The written, itemized quote is the scope contract — signed before work starts, and mid-job changes are re-quoted before continuing, never after.

Your workflow pack

Every phase configured before you log in.

Your back office ships with these phases built for Mobile Vehicle & Equipment — tasks, checklists, and QA gates included.

Phase 1

Intake & Scheduling

Captures equipment type, brand, model, symptoms, and photos; service windows are batched by geography with realistic on-my-way texts when the tech leaves the previous stop.

Phase 2

Quote & Approval

A written, itemized quote is presented before any repair begins — remote numbers are ranges only; firm prices follow on-site diagnosis.

Phase 3

Vehicle Service

Symptom interview, OBD-II scan with codes and freeze-frame recorded, fluids/belts/hoses/battery inspection, and a road test to reproduce the symptom.

Phase 4

Equipment Service

Oil and filter service, spark plug and air filter replacement, blade sharpening and balancing, then a test-start under load with the next-service date recorded.

Phase 5

QA & Closeout

Work-order checklist per job type — fluid levels, torqued fasteners, test run under load — plus a customer walkaround and old parts offered back.

Phase 6

Invoicing & Review

Itemized invoice on the spot — visit fee, flat-rate labor, parts with markup shown — plus receipt, next-service reminder, and review request.

Quoting, our way: No firm repair quote without on-site diagnosis — estimates from brand, model, and photos are ranges only, and the diagnostic fee is credited toward same-visit repairs.

How a job flows

From first call to paid invoice.

Step 1

Photo-assisted booking

The customer describes the problem with brand, model, and symptoms, sends a photo or short video, and picks a service window — not an exact minute.

Step 2

Arrival and symptom interview

The tech arrives, introduces themselves, and interviews the customer about when the symptom started — the questions signal diagnosis, not guesswork.

Step 3

On-site diagnosis

OBD-II scan and road test for vehicles; fuel, spark, and compression walkthrough for equipment — explained in plain English.

Step 4

Itemized quote approval

A written, itemized quote before any repair begins — parts, labor, and the diagnostic fee credited toward the repair if booked same-visit.

Step 5

Tidy execution

Work happens in the driveway or garage with no oil spots or scattered tools — and a clear note if anything needs a shop or a return visit.

Step 6

Before/after and on-the-spot payment

The customer sees before/after photos, gets a work summary with parts used, and pays by card on the spot.

Proof on every job

Evidence your customers can see.

Every Mobile Vehicle & Equipment job carries photo and documentation standards — dispute prevention built into the workflow.

✓ Before/after photos every job — engine bay or deck condition on arrival, finished state on departure.
✓ The written quote as the scope contract — signed or text-approved before work; mid-job changes re-quoted before continuing.
✓ Work-order checklist per job type — fluid levels, torqued fasteners, balanced blades, test run under load, spill cleanup confirmed.
✓ Diagnostic record — OBD-II codes with freeze-frame, symptom notes, and root-cause findings kept for repeat-visit reference.

Our boundary, stated plainly: We commit to the diagnostic and price the options honestly — if the part is not on the truck or the van cannot safely do the job, it becomes a parts run, a return visit, or a referral to a shop, never an improvisation.

Pricing

One recovered job a month pays for it.

Your Deputy tiers for Mobile Vehicle & Equipment: Per-job mobile service. Same platform, configured for how mobile vehicle & equipment work gets billed.

Launch

Owner-operators & 1–2 person shops

$179/mo

$499 one-time onboarding · $1,790/yr annual

Branded client portal on your subdomain
Online booking page + Mobile Vehicle & Equipment intake form
Digital quotes/proposals with e-sign
Invoices + online payment
Review engine (auto requests after paid jobs)
1 niche workflow pack
Unlimited staff seats
Email support

Start with Launch

Growth

Growing shops with crews (3–15 people)

$299/mo

$999 one-time onboarding · $2,990/yr annual

Everything in Launch, plus:
Full niche OS: dispatch board, crew mobilization checklists, arrival/departure logging
Automations: quote follow-up drip, past-due dunning, QA gates, seasonal re-engagement
Crew checklists & SOP library
Reputation + referral engine
Service recovery: callback, billing & warranty inboxes
Subcontractor packet: credentials, availability, offboarding
Priority support

Start with Growth