Back office for Inspection & Testing
Reports that read as observations, delivered inside 48 hours.
Independent eyes on a property — general home inspections, specialized testing (radon, mold, water quality, sewer scope, thermal imaging), and consulting on maintenance planning and pre-renovation assessments. The written report is the deliverable: observations and recommendations, never licensed engineering conclusions.
Configured for Inspection & Testing
Not generic software. Your trade's operating system.
The pack covers the inspection lifecycle — contingency-aware scheduling, systematic walkthroughs, device and sample protocols, 24–48 hour report production, and payment-gated delivery — across Inspections, Testing, and Consulting work areas.
Deadline-driven scheduling
Your Deputy configures booking inside the buyer's inspection contingency window — timing is the product — with radon device placement scheduled 48+ hours ahead of the inspection visit.
Report-production workflow
The annotated written report compiles within 24–48 hours: findings with location annotations, severity categories, lab chain-of-custody records, and a manager review on complex properties before release.
Payment-before-release billing
Payment is due at or before report delivery — standard practice: no report until paid — with flat fees by property size/type and per-test add-on pricing.
Your workflow pack
Every phase configured before you log in.
Your back office ships with these phases built for Inspection & Testing — tasks, checklists, and QA gates included.
Intake & Scheduling
Transaction context captured with the contingency deadline as the hard constraint; inspection type and add-on tests selected; utility access and occupant arrangements confirmed.
Quote & Approval
Flat fee by square footage and property type; add-on tests priced per test with lab fees disclosed; firm quotes only after property details (size, age, location) are confirmed.
Inspections
Exterior, interior systems, attic, basement, and structural components walked; all findings photographed with location annotations; same-day verbal summary of major findings given.
Testing
Test devices deployed per protocol timing; samples collected with a chain-of-custody log; devices retrieved and samples shipped to the lab the same day; results appended to the report and explained in plain language.
Consulting
The consulting question and decision deadline defined; property history and prior reports gathered; written recommendations delivered with cost bands and walked through with the customer.
QA & Closeout
Every system addressed or noted as inaccessible; language checked — observations and recommendations only, no engineering conclusions, no code-compliance diagnoses; delivered within the promised window.
Invoicing & Review
Payment collected at or before report delivery; specialist referrals logged for flagged items; annual re-inspection reminder scheduled; review requested.
Quoting, our way: Flat fee by property size/type; per-test pricing for radon, mold, water, and sewer-scope add-ons with lab fees passed through. Payment due at inspection; the report is released on payment.
How a job flows
From first call to paid invoice.
Booking
The customer chooses inspection type and add-on tests and books a slot inside the contingency deadline — confirmed with what's included, how long it takes, and the prep checklist.
Inspection day
The inspector walks the property inside and out — roof, exterior, structure, plumbing, electrical, HVAC, interiors, attic, basement — narrating in real time for attending customers.
Same-day debrief
Verbal summary of major findings before the inspector leaves, with honesty about what's serious versus routine.
Report delivery (24–48h)
The detailed written report lands in the customer's inbox: annotated photos, findings by severity, recommendations — the deliverable the whole job exists for.
Review and questions
The customer reviews with their agent; the inspector answers clarifications and logs specialist referrals for flagged items.
Invoice and follow-up
Payment due at or before delivery; annual maintenance re-inspection offered; review requested.
Proof on every job
Evidence your customers can see.
Every Inspection & Testing job carries photo and documentation standards — dispute prevention built into the workflow.
- ✓ The annotated written report — finding photos with location annotations — is the deliverable and the primary evidence.
- ✓ Device placement/retrieval logs for radon; lab chain-of-custody records; report delivery timestamp.
- ✓ QA language check: observations and recommendations only — no engineering conclusions, no code-compliance diagnoses.
Our boundary, stated plainly: Findings are presented as observations and recommendations only — never licensed engineering conclusions, never code-compliance diagnoses — and repair work is never solicited on items flagged in the inspector's own report.
Pricing
One recovered job a month pays for it.
Your Deputy tiers for Inspection & Testing: Flat fee by property size and type, with per-test add-ons. Same platform, configured for how inspection & testing work gets billed.
Launch
Owner-operators & 1–2 person shops
$499 one-time onboarding · $1,790/yr annual
- Branded client portal on your subdomain
- Online booking page + Inspection & Testing intake form
- Digital quotes/proposals with e-sign
- Invoices + online payment
- Review engine (auto requests after paid jobs)
- 1 niche workflow pack
- Unlimited staff seats
- Email support
Growth
Growing shops with crews (3–15 people)
$999 one-time onboarding · $2,990/yr annual
- Everything in Launch, plus:
- Full niche OS: dispatch board, crew mobilization checklists, arrival/departure logging
- Automations: quote follow-up drip, past-due dunning, QA gates, seasonal re-engagement
- Crew checklists & SOP library
- Reputation + referral engine
- Service recovery: callback, billing & warranty inboxes
- Subcontractor packet: credentials, availability, offboarding
- Priority support
Scale
Multi-crew / multi-territory operators
$1,499 one-time onboarding · $5,490/yr annual
- Everything in Growth, plus:
- Territories & capacity rules, resource reservations
- Advanced reporting: weekly reconciliation, monthly acceptance review
- Custom integrations (webhooks to your tools)
- Quarterly ops review with us
- Dedicated success contact
End of shift
Your competitors are one missed call away from your customer.
Put your back office on autopilot. Complete the intake, take a 45-minute launch call, and we handle the build from there.
Illustrative sample report — what your end-of-day looks like with Your Deputy on the job.