Back office for handyman & general repairs
One visit, whole punch list — every line initialed at walkthrough
The business is the fix-it-everything generalist: one booked visit that knocks out a whole punch list of small, license-free repairs and installs — drywall patches, door adjustments, caulk and trim, fixture and hardware swaps, deck boards, and screens — in time-boxed visits driven by a customer-approved punch list.
Configured for Handyman & General Repairs
Not generic software. Your trade's operating system.
The configured workflow pack covers general repairs, installations, and small repairs — from punch-list intake and change-order discipline to per-item sign-off and the quarterly maintenance-plan upsell.
Written punch list before tools
The customer's list becomes a written punch list — item, room, price or time estimate — approved in writing before anyone picks up a tool; mid-job changes require written change-order approval, and the bid is binding once accepted.
Per-item photo pair and sign-off
Every punch-list line gets its own before/after photo pair tagged with item number and timestamp, plus customer initials per line at the walkthrough — carryovers are explicit, not ambiguous.
License-free scope, strictly
Nothing behind walls, inside panels, or on pressurized systems: panel/breaker work, new circuits, and pressurized plumbing or gas are scoped out and referred to licensed plumbers, electricians, and HVAC pros — in writing.
Your workflow pack
Every phase configured before you log in.
Your back office ships with these phases built for Handyman & General Repairs — tasks, checklists, and QA gates included.
Intake & Scheduling
Intake captures the item list with photos, address, and access notes; jobs schedule into time-boxed visits — hourly minimum, half-day, or full-day blocks — with travel time accounted for.
Quote & Approval
Built from the price book: visit/minimum fee, hourly or flat line items per punch-list line, materials allowance with markup disclosed — every job gets a written estimate before work starts.
General Repairs
Drop cloths laid and finishes protected; drywall patched, sanded, and touched up; tubs, sinks, and window trim re-caulked; doors re-hung and hinges adjusted.
Installations
Delivered fixtures verified against the approved scope; TVs, mirrors, shelves, and bath hardware mounted to studs; every item tested with operation demonstrated to the customer.
Small Repairs
Loose trim re-secured, damaged deck boards and stair treads repaired, windows re-screened, weatherstripping replaced — debris hauled and each area vacuumed.
QA & Closeout
Before/after photos per item, per-line customer sign-off at the walkthrough, and a completion checklist — all items attempted, zones cleaned, debris hauled, tools out of the home.
Invoicing & Review
Itemized invoice: hours × rate or flat line items, materials with receipts, trip/minimum fee disclosed up front; 24-hour check-in, review routing, and the quarterly maintenance-plan offer.
Quoting, our way: Written estimates with the rate structure, minimum, materials treatment, and any after-hours markup — hourly for uncertain scope, flat line items for well-defined tasks; no firm project quote without a site visit.
How a job flows
From first call to paid invoice.
Discovery
A mental backlog — the sticking door, the drywall hole, the towel bar that came off: the homeowner expects a plain description of what handymen actually do and honest scope boundaries.
Punch-list intake
The customer's list with photos becomes a written punch list — item, room, price or time estimate — approved in writing before anyone picks up a tool.
Booking and reminders
Confirmation with a service window, arrival notification, and the tech's identity; 24-hour and 2-hour reminders plus an en-route text with ETA and no-surprise arrival.
Service day
The tech walks the punch list with the customer to confirm priorities, protects floors and furniture, and works room by room — any item that grows beyond estimate triggers a written change-order approval first.
Per-item walkthrough
Each finished item is walked through and initialed; before/after photos are shared; anything not completed is logged as a carryover with a return date — not left ambiguous.
Payment and repeat
Itemized invoice — hours × rate or flat line items, materials with receipts, fees disclosed up front; 24-hour follow-up, review routing, and the quarterly maintenance-plan invitation so the next punch list builds itself.
Proof on every job
Evidence your customers can see.
Every Handyman & General Repairs job carries photo and documentation standards — dispute prevention built into the workflow.
- ✓ Before/after photos per punch-list item — each line gets its own photo pair, tagged with item number and timestamp
- ✓ Per-item scope sign-off: customer initials or digital approval per line at the walkthrough
- ✓ Completion checklist: all items attempted, work zones cleaned, debris hauled, tools out of the home, no new damage
- ✓ Material receipts retained against every pass-through invoice line so markup is auditable
Our boundary, stated plainly: Strict about scope: license-free work only — panel work, new circuits, and pressurized plumbing or gas are scoped out and referred to licensed pros, in writing.
Pricing
One recovered job a month pays for it.
Your Deputy tiers for Handyman & General Repairs: Written punch list priced per line: flat line items for well-defined tasks or hourly in time-boxed visits, plus materials passed through. Same platform, configured for how handyman & general repairs work gets billed.
Launch
Owner-operators & 1–2 person shops
$499 one-time onboarding · $1,790/yr annual
- Branded client portal on your subdomain
- Online booking page + Handyman & General Repairs intake form
- Digital quotes/proposals with e-sign
- Invoices + online payment
- Review engine (auto requests after paid jobs)
- 1 niche workflow pack
- Unlimited staff seats
- Email support
Growth
Growing shops with crews (3–15 people)
$999 one-time onboarding · $2,990/yr annual
- Everything in Launch, plus:
- Full niche OS: dispatch board, crew mobilization checklists, arrival/departure logging
- Automations: quote follow-up drip, past-due dunning, QA gates, seasonal re-engagement
- Crew checklists & SOP library
- Reputation + referral engine
- Service recovery: callback, billing & warranty inboxes
- Subcontractor packet: credentials, availability, offboarding
- Priority support
Scale
Multi-crew / multi-territory operators
$1,499 one-time onboarding · $5,490/yr annual
- Everything in Growth, plus:
- Territories & capacity rules, resource reservations
- Advanced reporting: weekly reconciliation, monthly acceptance review
- Custom integrations (webhooks to your tools)
- Quarterly ops review with us
- Dedicated success contact
End of shift
Your competitors are one missed call away from your customer.
Put your back office on autopilot. Complete the intake, take a 45-minute launch call, and we handle the build from there.
Illustrative sample report — what your end-of-day looks like with Your Deputy on the job.