Back office for garage doors & access
Matched springs, safety-tested openers, every job balanced before handoff
The business installs, repairs, and maintains residential garage doors, openers, and driveway gates — broken-spring and cable replacement, roller and track service, opener replacement and programming, new-door measure and install, and gate operators — delivered as license-free trade work.
Configured for Garage Doors & Access
Not generic software. Your trade's operating system.
The configured workflow pack covers door service and openers and gates — from symptom intake and stocked-truck spring specs to balance tests, safety-sensor confirmation, and walkthrough sign-off.
Flat-rate repairs before work starts
Common repairs are priced from the price book and quoted on site before work starts — the spring spec is named on the estimate from measured specs, never a guessed size; spring-repair jobs are stocked on the truck.
Safety tests before sign-off
Balance tests, photo-eye alignment, and auto-reverse tests are demonstrated to the customer and recorded on every opener and automated gate job — a manifest evidence requirement.
Secure-first execution
The door is disengaged and secured before any spring work, and the opener never goes on an unbalanced door — an unbalanced door destroys the new opener.
Your workflow pack
Every phase configured before you log in.
Your back office ships with these phases built for Garage Doors & Access — tasks, checklists, and QA gates included.
Intake & Scheduling
Intake captures door type and size, opener brand, symptoms, and photos; urgency is tiered with response-time targets only — no guaranteed arrival times.
Quote & Approval
Repairs get a flat-rate price from the price book on site before work starts; new doors and gate installs get a firm written quote only after the site visit.
Door Service
Opener disengaged and door secured before spring work; tension released and failed springs removed safely; matched springs and cables installed to measured spec, rollers and tracks serviced.
Openers & Gates
Opener mounted and wired with photo-eyes aligned; limits, force, remotes, and keypads programmed; gate operators cycle-tested with sensors and stop plates verified.
QA & Closeout
Balance test at mid-height, safety-sensor and auto-reverse test results logged, before/after photos captured, and a customer walkthrough with sign-off before invoicing.
Invoicing & Review
Invoiced per-project or hourly with materials pass-through; 24-hour check-in that the door or gate still works as expected, then a review request.
Quoting, our way: Repairs are flat-rate from the price book, quoted on site before work starts, with the spring dimensions named from measured specs — installs and gate projects are quoted in writing only after measurement.
How a job flows
From first call to paid invoice.
Discovery
A door stuck, a loud bang from a spring, an opener humming — or a planned upgrade like a new door or a gate for the property: the customer finds the concierge and reads what-to-expect content.
Intake and scheduling
Intake confirms contact, address, and symptom detail with photos; the customer gets a service window, a prep note to clear the garage area and keep pets and kids away, and the minimum-visit-fee disclosure.
Service day
The tech arrives in the window, confirms scope on site, and for repairs gives a flat-rate price from the price book before work starts; the safety tests — balance, sensors, auto-reverse — are demonstrated.
Install days
New doors and gates run measure-then-quote: a firm written quote after the site visit, then install, programming, and a final walkthrough of operation and maintenance.
Completion pack
The customer gets the completion report, the before/after evidence pack — including the safety-sensor test confirmation — and the invoice.
Follow-up and wear items
A 24-hour post-job check confirms the door or gate still works as expected, then a review request; the record notes springs are wear items, keeping tune-ups and opener upgrades in mind for later.
Proof on every job
Evidence your customers can see.
Every Garage Doors & Access job carries photo and documentation standards — dispute prevention built into the workflow.
- ✓ Before/after photos: door or gate condition on arrival, the failed-component close-up (e.g. broken spring gap), and the finished install
- ✓ Safety-sensor test confirmation: photo-eye alignment recorded and the obstruction/auto-reverse test result logged for every opener and automated gate job
- ✓ Spring spec on the estimate: door weight verified against hardware, spring dimensions named from measured specs, paired springs replaced as a pair
- ✓ Balance test: the door must float at mid-height with the opener disengaged before handoff, test result recorded
Our boundary, stated plainly: Safety first by design: spring work is always the crew's job — never DIY advice — and an opener is never promised to work on an unbalanced door without a balance check.
Pricing
One recovered job a month pays for it.
Your Deputy tiers for Garage Doors & Access: Flat-rate per job by door size, type, and opener — installs quoted in writing after measurement. Same platform, configured for how garage doors & access work gets billed.
Launch
Owner-operators & 1–2 person shops
$499 one-time onboarding · $1,790/yr annual
- Branded client portal on your subdomain
- Online booking page + Garage Doors & Access intake form
- Digital quotes/proposals with e-sign
- Invoices + online payment
- Review engine (auto requests after paid jobs)
- 1 niche workflow pack
- Unlimited staff seats
- Email support
Growth
Growing shops with crews (3–15 people)
$999 one-time onboarding · $2,990/yr annual
- Everything in Launch, plus:
- Full niche OS: dispatch board, crew mobilization checklists, arrival/departure logging
- Automations: quote follow-up drip, past-due dunning, QA gates, seasonal re-engagement
- Crew checklists & SOP library
- Reputation + referral engine
- Service recovery: callback, billing & warranty inboxes
- Subcontractor packet: credentials, availability, offboarding
- Priority support
Scale
Multi-crew / multi-territory operators
$1,499 one-time onboarding · $5,490/yr annual
- Everything in Growth, plus:
- Territories & capacity rules, resource reservations
- Advanced reporting: weekly reconciliation, monthly acceptance review
- Custom integrations (webhooks to your tools)
- Quarterly ops review with us
- Dedicated success contact
End of shift
Your competitors are one missed call away from your customer.
Put your back office on autopilot. Complete the intake, take a 45-minute launch call, and we handle the build from there.
Illustrative sample report — what your end-of-day looks like with Your Deputy on the job.