Back office for foundation & waterproofing
Measured cracks, cycle-tested sumps, engineer-referred findings
The business inspects residential foundations, seals leaking cracks by injection, installs interior drainage to manage basement water, and performs non-licensed structural reinforcement like steel I-beam wall braces — every job starting with an on-site inspection and written scope.
Configured for Foundation & Waterproofing
Not generic software. Your trade's operating system.
The configured workflow pack covers crack injection, structural stabilization, and interior drainage — from free inspection and measurement to walkthrough sign-off and the annual pump-test reminder.
Contractor observations, never engineering conclusions
Structural movement or engineering-grade conclusions are documented as contractor observations and referred to a licensed professional engineer — the business never claims engineering status.
Water management, honestly framed
Interior systems are described as water management — routing water to a sump — never as waterproofing, and a permanently dry basement is never promised, because extreme events can still cause water entry.
Measured evidence per phase
Crack widths, wall-bow readings, drain-tile footage, and pump model and capacity are logged as first-class evidence, with pump cycle-test clips stored in the evidence vault.
Your workflow pack
Every phase configured before you log in.
Your back office ships with these phases built for Foundation & Waterproofing — tasks, checklists, and QA gates included.
Intake & Scheduling
Intake captures symptoms, photos, home style, and water source; urgency is classified with no emergency response time promised, and quotes are confirmed only after a site visit.
Quote & Approval
Site visit is mandatory: the estimator logs crack widths, wall-bow readings, and perimeter footage; proposals carry options and an engineer-referral note when movement is evident.
Crack Repair
Cracks wire-brushed with ports set every 6–8 inches, face sealed with epoxy paste, foam injected bottom-up, and every crack photographed before and after with a tape-measure scale.
Structural Stabilization
Walls plumb-checked and bowing mapped with a string line; movement referred to a licensed engineer; steel I-beam braces set per approved scope, bolts torqued, plumb re-checked.
Interior Drainage
Slab trenched to the footing with perforated pipe in washed stone; sump basin, pump, check valve, and discharge set; concrete re-poured flush and the pump cycle-tested with the customer.
QA & Closeout
Photos with tape-measure scale for every crack and trench run, pump cycle-test clip, and QA checklist per phase — customer walkthrough sign-off comes before invoicing.
Invoicing & Review
Invoiced from the approved quote — visit fee, per-project scope, materials pass-through itemized; 24-hour check-in, review request, and the yearly pump-test booking.
Quoting, our way: No firm project quote without an on-site inspection — crack injection prices per crack by length and material, drain tile per linear foot plus the pump as a line item, braces per wall section, all confirmed against measured scope at the visit.
How a job flows
From first call to paid invoice.
Discovery
Water in the basement, a leaking wall crack, stair-step cracks, a bowing block wall, or sticky doors and windows — the homeowner finds the concierge via search, Q&A content, or a neighbor referral.
Inspection and written scope
A free on-site inspection is scheduled; the estimator walks the basement and exterior, measures cracks and wall deflection, explains findings in plain language, and delivers a written scope with options — plus an engineer referral if movement is evident.
Service days
Injection runs a half-day with the homeowner able to stay; interior drain tile takes 1–3 days and is loud — jackhammering the slab trench — with belongings moved and covered and dust control laid; for braces, wall access is cleared floor to ceiling.
Walkthrough
Crew lead walks the basement with the customer: the sump pump tested together, repaired cracks reviewed, braces confirmed plumb and torqued — and how to operate and test the pump demonstrated.
Evidence pack and review
Before/after evidence pack and job-completion report delivered; review requested within days alongside the annual sump-pump check offer (yearly drain-tile flush and pump test).
New symptoms, new visit
Any new crack or re-leak triggers a new inspection visit — never a verbal guarantee that water will never come back.
Proof on every job
Evidence your customers can see.
Every Foundation & Waterproofing job carries photo and documentation standards — dispute prevention built into the workflow.
- ✓ Before/after photos of every crack, wall section, and trench run with a tape measure or level in frame for scale
- ✓ Measurement notes: crack widths, wall-bow readings, linear feet of drain tile, pump model and capacity
- ✓ Pump cycle-test clip showing the float switch activating and clear discharge flow, stored in the evidence vault
- ✓ QA checklist per phase: injection ports filled bottom-to-top, beams plumb and bolts torqued, concrete patch flush, discharge routed 10+ ft from foundation
- ✓ Customer walkthrough sign-off required before invoicing
Our boundary, stated plainly: Framed honestly throughout: interior systems manage water rather than waterproof, stabilization is reported with measurements rather than guaranteed, and any engineering-grade conclusion is referred to a licensed PE.
Pricing
One recovered job a month pays for it.
Your Deputy tiers for Foundation & Waterproofing: Per-project pricing by measured scope — injection per crack, drain tile per linear foot, braces per wall section — with materials passed through. Same platform, configured for how foundation & waterproofing work gets billed.
Launch
Owner-operators & 1–2 person shops
$499 one-time onboarding · $1,790/yr annual
- Branded client portal on your subdomain
- Online booking page + Foundation & Waterproofing intake form
- Digital quotes/proposals with e-sign
- Invoices + online payment
- Review engine (auto requests after paid jobs)
- 1 niche workflow pack
- Unlimited staff seats
- Email support
Growth
Growing shops with crews (3–15 people)
$999 one-time onboarding · $2,990/yr annual
- Everything in Launch, plus:
- Full niche OS: dispatch board, crew mobilization checklists, arrival/departure logging
- Automations: quote follow-up drip, past-due dunning, QA gates, seasonal re-engagement
- Crew checklists & SOP library
- Reputation + referral engine
- Service recovery: callback, billing & warranty inboxes
- Subcontractor packet: credentials, availability, offboarding
- Priority support
Scale
Multi-crew / multi-territory operators
$1,499 one-time onboarding · $5,490/yr annual
- Everything in Growth, plus:
- Territories & capacity rules, resource reservations
- Advanced reporting: weekly reconciliation, monthly acceptance review
- Custom integrations (webhooks to your tools)
- Quarterly ops review with us
- Dedicated success contact
End of shift
Your competitors are one missed call away from your customer.
Put your back office on autopilot. Complete the intake, take a 45-minute launch call, and we handle the build from there.
Illustrative sample report — what your end-of-day looks like with Your Deputy on the job.